Careers

Making the Difference

Together

Centre Coordinator

Llansamlet

Job Details

Location

Swansea

Contract Type

Permanent

Working Pattern

Full Time

Salary

£23,100 + bonus + benefits

Closing Date

15/11/2019 12:00

Making a difference......

Across our business network of centres we rely on a team of efficient centre coordinators to create a positive and memorable experience for our customers.  This role is essential to understand and manage our customers’ expectations and make sure there is an efficient flow of work for our technicians.

Why join us?

At Autoglass® we can offer career paths and are proud that many of our team go on to develop careers in management and other areas of our business. 

As a starter with no experience we can offer you:

  • A great salary of £23,100 plus a generous bonus scheme 
  • A really supportive training environment where we will help you achieve your potential 
  • A great team to work with
  • Access to the very best tools in the trade that you will not find anywhere else
  • Up to 15% pension contributions – based on employee contribution of 5% /employer contribution of 10% 
  • Life assurance policy 
  • 28 days annual leave (including bank holidays) 
  • Discounted shopping vouchers  
  • Discounted gym membership 

So what are we looking for?

We are looking for someone who is all about efficiency, organisation and customer service. You will be a role model for  exceptional customer experience standards by welcoming our customers to the Centre and ensuring their visit is a positively memorable experience.

This role is all about collaborative working relationships that enhance our brands to generate new and repeat business so you will be all about the team and enjoy working with people. 

You'll be someone who actively develops your own knowledge, skills and abilities to enable your success, whether technical, behavioural or IT system based, and generously share these to help transform the success of your colleagues and our business.

What will a day with us look like?

You'll work as part of the team to deliver the daily work plan for the Centre, monitoring progress of activity during the day and making decisions to ensure things get done on time to the highest standard, managing and exceeding our customers’ expectations. 

Part of the role is to support all opportunities to improve our service offering of Value-Added Products and Services e.g. windscreen wipers and other additional products

Occasionally you'll support our supply chain with stock related tasks, checking for delivery errors and arranging returns.

During busy periods you will carry out glass repairs, ADAS calibrations, glass inspections and two-person assist tasks to ensure productivity within the centre is maximised.

How do you apply?

Follow the link below and apply using your CV or our easy online application. We will be in contact to offer you an interview ASAP.

Hierarchy

Hierarchy

Video

Video

Being the difference

Belron UK Ltd, trading as Autoglass®, Laddaw®, along with our sister company Autoglass® BodyRepair®, are part of the global Belron® group world's leading vehicle glass repair and replacement group. Home to 29,000 employees, Belron operates across over 30 countries and 5 continents to ensure all our customers receive the best quality service. Our global purpose is making a difference with real care.

Your place in our world

Operations Manager
Centre Coordinator