Careers

Making the Difference

Together

District Support Team Member

Norwich

Job Details

Location

Norwich

Contract Type

Fixed Term

Working Pattern

Full Time

Salary

salary + bonus + pension + benefits

Closing Date

13/03/2020 12:00

Being the Difference....

Our District Support Teams play a vital role in solving our customers’ problems with real care every day.

Taking responsibility for the success of every job within their region, our District Support Teams are technical problem-solvers and skilled collaborators who know exactly how to co-ordinate the right technician with the right piece of glass, at the right location and with the right customer – leading to a successful outcome every time!

So what are we looking for?

Each day brings fresh challenges and will test your logistical ability and your customer-focus – in reward, we offer an exciting career path with full training and the satisfaction of knowing that you’ve played a major part in each customer’s solution

Attention to detail and superior customer service is key to this role whether dealing with customers via phone or email. 

What will a day with us look like?

Based in a centre, your shift will start with a team update and you will work work through the days schedule liaising with customers, technicians and other teams within Autoglass to make sure our customers receive the very best experience and are delighted with our work.

Working  a 40 hour week Monday to Saturday you will work on a 5 day rota. You will have 2 full weekends off in 4 and work on shift pattern of 7.30am-4.30pm or 8.30am to 5.30pm.

You will always have your rota in advance to allow you to plan your off time.

It's a busy environment with a fun and friendly team so you'll never be bored!

Benefits include:

  • Generous bonus scheme related to both personal and team performance  

  • Up to 15% pension contributions – based on employee contribution of 5% 

  • 28 days annual leave (including bank holidays) 

  • Discounted shopping vouchers  

  • Discounted gym membership 

How do you apply?

Follow the link below and apply using your CV or our easy online application. We will be in contact to offer you an interview ASAP

Video

Video

Hierarchy

Hierarchy

Your place in our world

District Support Team Operations Manager
District Support Team Member